Doing our utmost, we try to fulfill all the expectations of our clients, offering them only premium-quality essays or
any other papers. Having made the decision to order our help, it can be nice to get acquainted with our money back
guarantee page to be certain of the dependability of our service. It will allow us to work comfortably and without
Generally, our customers do not use this option - thanks to our excellent results that meet even really strict time
frames. There's also a revision option to satisfy every single criteria.
If the situation you've got corresponds the instances listed below, you can undoubtedly count on a refund. We would
like to point out that only in some instances you will have the possibility to return all your money paid.
- Exactly the same order placed two times
In case of finding yourself in this type of situation, we recommend our customers to get ahold of our consumer
support department and inform us at the earliest opportunity. But, in case the writer was assigned before you
contacted our support, you would not receive a full refund; therefore fill the order form carefully.
- Customer had cancelled their order before we appointed a suitable writer
We think you won't need any detailed explanations here. You can definitely return the entire sum, having called
off your order before it was assigned to our writer.
- If there are some issues with selecting a suitable writer to complete the order
It is a rare situation, but you should understand that it still can happen in cases when most writers are busy
or/and your task is fairly complex.
- Placed one order - paid twice
Unfortunately, even considering that we're very meticulous with managing all the orders and bills, occasionally
such problems can happen. If you pay twice for one order, contact the customer support team without delay. We
should underline that a 100 % refund can be done only if you have saved the receipt copies and can show them to
The client has a possibility to receive a part of their spendings back in the following cases:
- Late delivery
We work with a great accountability with regards to meeting deadlines, but sometimes, which is extremely rare,
there are things beyond our control. The refund is determined by various factors, that is why it is discussed
individually. To prevent this sort of situations, the clients need to be very careful too. Sometimes it is
difficult for us to begin working on the order because the customer hasn’t sent us some necessary materials. In
situations like this, the money-back option won't be given. Make certain that all the required files are sent to
us just after filling out the order form.
- The specialist has been appointed, but you decide to call off your order
Under these circumstances, you'll be able to receive up to 70% of your money back, and the rest will be paid to
the writer for the time and effort. Make sure to call off your order when there's over fifty percent of the
determined time left to the due date. If not, you will get only a 50% of the paid amount back.
- Issues after you have received a finished order
Let our manager review your feedback about our work, and we will do our utmost to resolve any difficulties. The
refund will depend on our findings. We want to assure you that we do our utmost for our clients to be happy with
the outcome, so such cases are very rare.
- Plagiarism in your paper?
Any customer, who's shown us the existence of plagiarized materials in the received paper is entitled to a
partial refund or revision.
- You received a mark which does not match your expectations
Providing you with top-rate papers, we cannot ensure that your teacher or professor will assess it the way it
should theoretically be assessed.
- Formatting, editing, proofreading
Remember that this kind of services with the previously written document is always done without making any
changes to your work’s content material. We're not liable for any complaints concerning the content.
Once you request a refund and it is validated, you can get your money back not later than 5 business days following
the confirmation itself. We would like to underscore that our service is not accountable for any problems related to
the third parties involved (e.g. banks).
Applying for your money back, remember that its sum should be more than 10 USD; otherwise, you just won’t have a
chance to use this option due to transaction fees required by banks. If your refund is less than 10 USD, don't worry
- we offer our clients the money-reservation option so that you can spend it on our services next time.